Please follow these steps:
- Reset your Balance Smart Scale by removing and then replacing the batteries.
- Log out of your clinic's app and then log in again.
- Make sure your Bluetooth is ON.
- Open your clinic's app and select Weigh-In to sync your scale.
- Select Sync Scale then step on the Balance Smart Scale
- Remain still on your Balance Smart Scale and have your clinic's app open until your smart scale completes its measurements.
- You will know this is complete when the app lists your weight and body fat percentage.