Conference Calling Unavailable Error

While the Provider Dashboard offers audio and video calling we also check to make sure this is working properly for you otherwise a Warning  Error Message is displayed.

The above Conference Calling Unavailable is an Error Message that gets displayed on the dashboard after login when this happens.

Also, this is the Status Indicator that is referenced in the error message.

Additionally, please refer to these guides for checking Audio and Video settings:

• https://coachcare.zendesk.com/hc/en-us/articles/360020761972-No-Audio-in-Video-Conference 
• https://coachcare.zendesk.com/hc/en-us/articles/360021010471-No-Video-in-Video-Conference 

If any further help is needed with Conference Calling being Unavailable contact [e-mail].