If the Balance Smart Scale ever starts giving some trouble or behaving a little strange then it may be a good idea to Reset the Scale so let's take a look at how to do that.
Pick up your scale and turn it over.
Remove the battery cover and take out the batteries.
Wait about 15 seconds then put the batteries back in.
Now put your scale back down and try it again.
Any further issues with Resetting the Scale or should the problem persist then please contact us at Support@Coachcare.com.