Performing a Clean App Installation

If there is ever a time that the App is giving some trouble or something isn't working right then it may become necessary Perform a Clean Installation.

• App feature isn't working right.
• Uncertain about App Update
• App problem occurred.

Step #1:

Remove the App from your smart phone by Uninstalling it completely.

• ANDROID: Press and Hold firmly then drag the app into the trashcan and tap okay.
• iOS: Press and Hold firmly then tap the x on app to remove it.

Step #2:

Go back into the Apple App Store or Google Play Store and search for the App.

Step #3:

Download and Re-Install the App.

Should any issues persist after a Clean Install, please contact [e-mail].